RETURNS & EXCHANGES
Not satisfied? We've got you covered with our 30-day return policy.
30 Days
Return Window
100%
Money Back Guarantee
Free
Return Shipping on Defects
HOW TO RETURN
Login to Account
Access your order history and select items to return
Fill Return Form
Tell us why you're returning and choose refund or exchange
Pack & Ship
Print the return label, pack items securely, and drop off
Get Refund
We'll process your refund within 3-5 business days
RETURN POLICY
✓ Eligibility
- • Items must be returned within 30 days of delivery
- • Products must be unused and in original packaging
- • All tags and accessories must be included
- • Proof of purchase required (order number or receipt)
✕ Non-returnable Items
- • Gift cards
- • Downloadable software products
- • Personalized or custom-made items
- • Items marked as "Final Sale"
⚠ Defective Items
If you receive a defective item, contact us within 7 days of delivery. We'll cover return shipping costs and send a replacement immediately.
Refund Timeline
Total time: 7-14 business days
START A RETURN
Enter your order details to begin the return process
Need help? Contact Support
RETURN FAQS
Who pays for return shipping?
For change of mind returns, the customer covers return shipping. For defective or incorrect items, we cover all shipping costs.
Can I exchange for a different item?
Yes! When filling out the return form, select "Exchange" and specify the item you'd like instead. We'll ship the new item free of charge.
What if my return is lost in transit?
We recommend using trackable shipping. If the return is lost, contact us with the tracking number and we'll help resolve the issue.
STILL NEED HELP?
Our support team is ready to assist you with any return questions.